Office Chitchat as a Social Ritual: The Uplifting Yet Distracting Effects of Daily Small Talk at Work
نویسندگان
چکیده
Small talk—short, superficial, or trivial communication not core to task completion—is normative and ubiquitous in organizations. Although small talk comprises one-third of adults’ speech, its effe...
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ژورنال
عنوان ژورنال: Academy of Management Journal
سال: 2021
ISSN: ['1948-0989', '0001-4273']
DOI: https://doi.org/10.5465/amj.2018.1474